REAL-TIME MONITORING

The Voice telecom business moves fast, it is important to be able to make real-time business decisions based on hard, accurate information. To meet business information needs, Sippy provides Real-Time monitoring with the ability to check data on a moment by month basis - extend your view on the data to a time period that suits your needs. Real-time monitoring includes:
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'Real-time' time series graphs
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Call Processing time - Time to Vendor, SIP, LRN, AA.
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Calls Per Second - Ingress cps, Egress cps, Authorized, Routed, Connected.
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In Progress Calls / Concurrent Calls (Channels) - Total, Connected
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System-Wide ASR / ACD - ACD, ASR all in, ASR all out, ASR authenticated.
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Bandwidth In Use
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Throughput
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Active Calls Monitoring
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Real-time Credit/Balance reconciliation
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Real-time call rating and billing
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Network packet capture abilities - ability to capture network traffic for off-line analysis in wireshark or other industry standard tools.