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Sippy Software's SIP Callback module combined with the
Sippy Softswitch
provide a complete solution for offering callback services.
The callback could be triggered using many different methods,
including SMS, Web. E-mail etc.
The solution provides a way for service providers to extend their
service offerings by allowing existing residential and business SIP
customers accessing VoIP network using a fixed line or
mobile phone when necessary.
Also it could be integrated with third-party billing and/or SIP
softswitch system if necessary.
The following callback methods are supported out of the box:
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Web Callback. This method allows user to
trigger the callback by entering his own number and destination
number via web page.
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SMS Callback. This method allows user to
trigger callback to the dedicated mobile number.
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E-Mail Callback. This method allows user to
trigger callback to the dedicated e-mal address.
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ANI (DNIS) Callback. This method allows user to
trigger callback by calling dedicated (usually toll-free or local)
phone number.
In addition callback triggering method to be customized to accommodate
different needs and scenarios.
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