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Very few businesses today can live without an IVR (Interactive Voice
Response) system. Internet Telephony has revitalized this
relatively-old technology by making it more affordable and scalable.
Based on our all-software Sippy IVR Platform, our IVR development
services cover the system's entire life-cycle, from requirements
gathering and design to implementation, deployment and maintenance.
When creating a custom IVR application, we utilize existing modules
such as database access modules or online payment modules, as well as
a wide range of available open-source software, to keep the cost as
low as possible and minimize the time-to-market.
The Sippy IVR engine has built-in text-to-speech support for a variety
of languages, including English, Chinese, Spanish, French, Japanese,
Arabic, Russian, Turkish, Thai and Armenian. This means applications
for use in multi-lingual environments can be easily built. More
languages or additional voices can easily be added if necessary.
Each application is provided with the full source code, so behavior
modifications can be made if necessary. Through our partners we can
also offer IVR hosting facilities.
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